We take you through a complete guide to eClinicalWorks so you can decide if it’s the best fit for your practice. eClinicalWorks EMR Software is a medical service company that specializes in cloud-based healthcare IT solutions that save costs, improve treatment quality, and eliminate errors. It offers a robust set of services that include a full-featured EHR software, practice management, revenue cycle management, medical billing solution, satisfying patient experience, and telemedicine (virtual consultations).
In 1999, eClinicalWorks EMR entered the healthcare business with one purpose in mind: to make clinics paperless and supply whatever connectivity they might need. They’ve developed into a significantly more prominent player in the healthcare IT business because of ground-breaking innovations like Eva and Healow. Furthermore, the eClinicalWorks online version allows you to use the Chrome browser to access eClinicalWorks without installing any other software.
eClinicalWorks EMR Software – Top Features
Artificial Intelligence
The most significant feature is AI chatbots, which can answer any question from anywhere in the world in real-time. As a result, Chatbots not only save time, but they also provide accurate information when it’s needed most, all without requiring human intervention. Furthermore, the bots rely on machine learning to ensure that their responses are correct.
Eva – Virtual Assistant
Eva, the eClinicalWorks Virtual Assistant, is a noteworthy feature of the product. It is the first embedded virtual assistant in the healthcare IT industry, assisting providers in saving time and increasing productivity by eliminating unnecessary clicks.
It’s easy to make an appointment with Eva. Eva also allows you to look at medical data, compare test results, and look at flowsheets. You can also point Eva to training materials to help all medical practice personnel improve their knowledge.
Mobile App
Your doctors and personnel must be able to access the EMR systems at any time and from any location. The eClinicalWorks iPad tool allows you to review patient records, refill medications, log encounters, and plan appointments. The app keeps your providers and employees connected and productive despite limitations compared to the web/desktop version.
Another tool that allows the practice to access patient data from a mobile phone is “eClinicalMobile,” which is significantly limited but still delivers vital capabilities like using speech to transcribe your notes in eClinicalWorks.
Healow App
Patients can use the Healow app to monitor their health, which is part of the eClinicalWorks initiative. Patients can access this app to view their blood test results and read discharge summaries, for example. They can also use the software on their smartphone, tablet, or wearable.
The Healow app also allows patients to keep track of their activities and gives tools to encourage them to participate actively in their healthcare. For example, your patients’ blood pressure, blood sugar, weight, exercise, calories, BMI, and sleep can all be tracked using healow trackers.
Interoperability
To maximize the quality of care between institutions, eClinicalWorks offers interoperability solutions. One of the key advantages is easy to access to the Carequality and CommonWell national networks, which exchange data with over 50 million hospitals and providers.
Patient Portal
Patients can maintain track of their health via the eClinicalWorks patient portal. They can make appointments, pay bills, look at discharge reports, and get in touch with you. In addition, the Healow app links to patients’ devices and provides total health and lifestyle management solution. You can also get up-to-date blood pressure, weight, sleep quality, and quantity to better manage your patients’ health.
ePrescribing
You may easily prescribe medications to patients’ pharmacies using the ePrescribing feature in eClinicalWorks EMR. Patients can also pick it up whenever they like. This function also warns you about drug combinations that could be hazardous. Furthermore, eClinicalWorks ensures that drug administrative laws are met and followed promptly, especially regarding restricted pharmaceuticals.
Clearinghouse Integration
Before administering services, eClinicalWorks interacts with clearinghouses to assist medical practitioners in determining insurance eligibility. It also enables you to file and handle claims streamlined, minimizing A/R days and improving the number of claims reimbursed.
Telehealth
In the United States, eClinicalWorks is a well-known telemedicine provider. Therefore, you can profit from this technology even if you utilize a different EMR provider. Furthermore, because the telehealth program complies with HIPAA, patients do not have to worry about their personal information being stolen by hackers.
We prefer this alternative because virtual treatment does not require patients to download an app or a browser plugin. Instead, you can schedule virtual meetings by clicking on a link. Additionally, screen sharing allows you to discuss diagnoses and treatments with patients swiftly. Furthermore, eClinicalWorks ensures that drug administrative laws are met and followed promptly, especially regarding restricted pharmaceuticals.
eClinicalWorks EMR Cost
The eClinicalWorks EMR cost is $499 per month per provider. They also offer a comprehensive set of services for $599 per provider every month. Even though there is no trial version, you can get a free demo.
eClinicalWorks EMR Demo
Before you make a final decision, the medical software provider offers a free demo to give you additional information and confidence. First, you need to register yourself or your facility on the company’s website and wait for a representative from eClinicalWorks to assist you. The demo gives you a high-level look at the entire system.
eClinicalWorks EMR Reviews
Here’s a quick rundown of what existing eClinicalWorks EMR reviews users have to say.
Pros
- Healow, their telemedicine program, is available.
- Offers free conversion packages to new customers, as well as on-site training for small clinics.
- You can completely customize the user interface.
Cons
- The ticketing system is inefficient in comparison to what it could be.
- Customer service is ineffective at the company.
Final Thought
eClinicalWorks EMR has significantly progressed over time, and it is well-deserved. The software provider offers several robust capabilities that can help a practice progress financially and clinically. We hope this in-depth guide to eClinicalWorks EMR Software assists you in making an educated decision.
Aside from that, reading eClinicalWorks EMR reviews can help you have a better grasp of the software. Furthermore, booking an eClinicalWorks EMR demo and examining the features in person may assist you in making an informed decision.
