As one of the market leaders, Bajaj Finserv provides easy solutions to various customer requirements through its web-based consumer care platform – Experia. Borrowers can access this Bajaj Finserv customer portal any time from the comfort of their homes. It can help them obtain loan-related documents, know their financial obligations, monitor the present status of credit advances etc.
Apart from these, this customer portal offers a wide range of benefits that one should be accustomed to reap its benefits.
Features of Bajaj Finserv customer portal
Individuals can utilize this all-in-one portal for availing various services as mentioned below:
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Paying installments and loans overdue
Bajaj Finserv customers can check their repayment schedule and pay their instalments online from this customer care platform without any hassle. In fact, this portal makes it convenient to pay the loan overdue. For this, they need to access their user account and navigate to the ‘Quick Pay’ option.
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Generating loan account statement
A loan account statement is an important financial document that reflects the real-time status of credit. Individuals can easily get their Bajaj Finserv loan statement from this customer care platform by accessing the ‘My Relationship’ option. It reflects details like the remaining loan balance, repaid amount, principal and interest component etc.
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Knowing the pre-approved offers
Existing borrowers of Bajaj Finserv can check their pre-approved offers from this customer care platform. According to their credit profile, the lender curates these special loan offers to its eligible customers. These tailor-made offers reduce the hassle of loan applications and enable borrowers to access favourable loan deals.
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Obtaining a no-objection certificate
Borrowers can now access a no-objection certificate from this portal. Once they complete the repayment of their loan, they can visit the Bajaj Finserv customer care portal and download this statement. This particular document states that you have successfully completed your loan repayment.
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Making advance payment
Apart from the servicing loans, individuals can now make advance payments through this portal. They can now totally close their existing loan balance by foreclosing it with a lump sum. Otherwise, they can opt for the part pre-payment. With this latter option, individuals can either reduce their monthly instalments or decrease the tenor, allowing them to be debt-free quickly.
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Updating account details
It is easy to update users’ contact information from this customer care portal. It can assist them to stay connected with Bajaj Finserv uninterruptedly. As a result, all the special loan offers can reach customers’ end unfailingly. They just need to access their ‘My Profile’ section to get the ‘Update Contact Detail’ option.
- Block/unblock Bajaj Finserv Network EMI Card
With this Experia portal, it is now effortless to block or unblock the Bajaj Finserv Network EMI card. When the card is lost, individuals need to block this card so that others cannot misuse it. This can help customers from potential fraudulent activities involving their cards. Furthermore, with this same portal, they can unblock their cards when required.
In fact, before blocking, individuals must know how to unblock Bajaj Finserv Network EMI cards to reinitiate its features in no time. Customers can get the option to unblock, block or reissue their cards from the ‘EMI Network Card’ option available in the ‘My Relations’ menu.
Nevertheless, to obtain all the features of this multi-usage portal, individuals need to log in first.
Steps to log in to the Bajaj Finserv Experia portal
Individuals need to follow the steps mentioned below for successful Bajaj Finserv login:
Step 1: Open the Bajaj Finserv Customer care portal – Experia
Step 2: Click on ‘Login’
Step 3: Provide the preferred login ID (It can be your customer ID, email ID or mobile number)
Step 4: Chose either ‘Password’ or ‘Generate OTP’ for authentication
Step 5: Enter the password and click on ‘Login’ if your preferred validation option is password. Else, tap on ’Login’ after giving the OTP
Upon undergoing these easy steps, customers will access their user account to avail of all its perks.
To sum up, the Bajaj Finserv customer portal lets individuals enjoy several services enabling them to manage their accounts and access all the required details. Furthermore, being a web-based platform, individuals can access this portal conveniently anytime and anywhere.
